Mail order , a payment method , allows remote businesses to process debit and credit card payments from customers via phone, mail or email requests.
Mail order payments are process on a web-base payment system that contacts the customer’s bank to check that funds are available before authorization is made.
It’s a perfect payment solution for situations where a customer can’t pay face-to-face, often without access to a physical card. It’s popular with takeaways, online retailers and other remote businesses.
This order type is also known phone number library as “card not present” and is now widely use not only for orders place by phone or e-mail, but also for orders place online. It allows the customer to initiate a transaction with a function key from the payment screen.
How Do Mail Order Payments Work?
Simple, secure and easy to use, virtual terminals are design to make accepting payments a breeze, regardless of your location. Here’s how mail order works:
- The retailer logs into the virtual 4 crm examples terminal online via a laptop, tablet, mobile phone or computer.
- The customer’s name, address, e-mail address and card information are entered.
- The transaction is sent to the customer’s bank for authorization.
- Confirmation is received and the customer receives a receipt via email.
- Much like payments processed via a POS device, the retailer will typically receive payment in their account within a few business days.
1. Classic Mode
Classic mode is used to process a ukraine business directory transaction directly via phone. Mandatory information includes:
- Any reference to the transaction. This could be an order number, invoice number, customer number or any other reference.
- Transaction amount
- Card number, expiration date and CVV
- The cardholder’s first and last name shown on the card.
- The cardholder’s email address.
The customer will always receive a confirmation email in the selected language.
2. Email Mode
Email mode is an alternative payment method when the customer or merchant prefers not to collect the customer’s credit card information directly. The customer is sent an email with a link to a pre-filled payment page. The customer enters their payment details and completes the transaction.
What Are the Advantages of Mail Order for Small Businesses?
Processing payments remotely offers entrepreneurs and small business owners a variety of benefits, including:
- It offers customers a fast, safe and professional payment method for products and services.
- Easy to set up, all you need to access a virtual terminal is an internet connection and a laptop or mobile device.
- Installation can be done in just a few days.
- It allows you to reach a wider customer base.
- Multi-user access means that other employees can access the virtual terminal from multiple locations.
- Extra payment protection gives you and your customers peace of mind.
- Access to online payment reports gives you a wealth of useful data for tracking sales.
- Accepts payments from all major credit and debit cards, including Visa, Mastercard, Maestro and American Express.
Are Mail Order Payments Right for My Company?
Because of the transactions that occur when the customer is not present, mail order card payment providers tend to charge slightly higher rates. This is due to the increased risk of fraud and chargebacks. If you plan to only accept mail order payments, then a standalone mail order account is required for your business. However, if you accept payments through an eCommerce store, you will already have a payment gateway solution that includes the ability to accept mail order payments.
Is Mail Order Safe?
Mail order involves accepting payments when the customer (and therefore the credit card) and the merchant are not in the same location. So it’s naturally considered higher risk than transactions where a customer swipes their credit card in a brick-and-mortar store. This is partly due to the ever-present threat of fraud and partly due to the increased potential for buyer’s remorse and hesitation.
If a customer cancels or disputes a payment and the merchant does not have the funds to cover the chargeback, the payment processor must refund the customer.
Unfortunately, this high risk of chargebacks, fraud, and other issues can cost the payment processor money. This means the risk is especially high for merchants who process mail and telephone orders.