The Record Retention Rollercoaster: Understanding the Telemarketing Sales Rule (TSR)
The Telemarketing Sales Rule (TSR), enforced by the FTC, is a crucial regulation protecting consumers from unwanted telemarketing calls and deceptive sales practices. But one aspect of the TSR can be confusing: the record retention period for telemarketers. The Great Record Retention Race: From 2 Years to 5! Up until April 2024, the TSR mandated…