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Do you need to resolve something with your bank in person?

The digital age brings with it a number of benefits. Today, it is no longer unusual for authorities, business partners or banks to communicate with you exclusively electronically, which saves you time and money. ČSOB is constantly expanding the possibilities of remote service and support and, in addition to a number of digital tools, offers its corporate clients the option of virtual meetings.

ČSOB Live is a full-fledged virtual meeting with a banker

Although electronic communication is more effective in  overseas chinese database most cases, sometimes personal contact is necessary or desirable. However, ČSOB corporate clients do not have to visit a branch even when solving more complex requirements – thanks to the ČSOB Live service, you can communicate with your banker via phone or video call. Unlike a standard client center, which only handles common questions, ČSOB Live is a full-fledged virtual meeting between a banker and a client . You will not only discuss your request, but also arrange everything right away.

The ČSOB Live service is intended for companies and entrepreneurs (for those who have a CEB Virtual Branch), who do not have to leave their office, even if they need to discuss something with the bank in person.

How does the ČSOB Live service work?

First, request a virtual meeting with a banker by filling out a where is data stored on a cell phone  simple form , in which you can choose from several categories and subcategories of requirements. This will significantly speed up the entire process of subsequent support. Depending on your time availability, an operator will contact you by phone to perform identification using a smart key – you just confirm the notification in your mobile banking.

You can then discuss your request together, which the banker will immediately handle over the phone . This may include, for example, opening a new account in CZK or a foreign currency, changing the authorization to operate the account at the branch, requesting a new payment card or changing payment card parameters, changes in CEB electronic banking, changing contact details, and more. You can then sign new documents within CEB electronic banking in the Virtual Branch .

Main advantages of the ČSOB Live service

Flexibility : You can handle all requests with your banker thailand data remotely and at a time that suits you.
As a digitally friendly bank, ČSOB is constantly developing its online communication channels to meet the demands of modern times and its business clients. Discover all the advantages of remote communication with the bank.

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